REGISTER | LOGIN
Loading
    
  

READING LIST

FEBRUARY 2017 ISSUE

Bell Helicopter’s Customer Support Moves Forward with Velocity into 2017
 
Bell Helicopter has made a significant progress with its customer service – continuing to provide the best customer support in the industry. “In 2016 we launched a brand new support solution, our Customer Advantage Plans (CAP), and strengthened our support network, adding four new service centres across the globe,” said Glenn Isbell, executive vice president, Customer Support and Services for Bell Helicopter. “We will continue to enhance our customer support capabilities, and I am excited to carry this momentum into the New Year,” he added.

Bell Helicopter’s CAP provides customers with comprehensive coverage solutions for their daily operations. Since its launch, the innovative support solution has gained traction across the globe – with current customers represented in regions including North America, Latin America, Asia Pacific and Europe. The plans have additionally been adopted by customers in mission segments ranging from emergency medical, corporate/VIP to oil and gas operators. Multiple large fleets have also adopted the plans, including the most recent announced customer, Heliservicio, signing its large fleet of 20 Bell 412EPs.

“We will continue to support our customers’ success with products and services that provide the most value, responsiveness and cost competiveness for their operations,” added Isbell.

Recently, Bell Helicopter has signed its first CAP customer in India. The corporate customer operates a Bell 429 and was signed through Dubai-based aircraft management company, Titan Aviation Group.

“With predictable maintenance costs, priority access to parts and assemblies and increased aircraft availability, Bell Helicopter’s Customer Advantage Plan provides peace of mind, knowing my investment is protected,” said Sakeer Sheik, a Bell 429 customer.

 
 


Comments (4) Share
 








 
  © 2017 FORCE ARROWHEAD MEDIA PVT. LTD. All Rights Reserved. Force Blog | Old Link Directory | News you can use | Sitemap